Is Quantum Vault app really private?

Yes, it is true zero-knowledge app. We don't have any knowledge of what you have in your vault.

Does Quantum Vault store Master Recovery Key or Passphrase on backend?

No, it is true zero-knowledge app. If you loose, we can't help.

Does Quantum Vault app upload my data anywhere?

No. Your data remains in your storage area, local in phone or in your own cloud drive (if you configured for backup). 

Does Quantum Vault communicates to it's own backend server?

.No, Quantum Vault app does not have a backend server.

What happens after Pro-feature trial Period?

All core feature still remain free, only Pro-features will be disabled. Pro-features are marked with icon.

What happens to my Backups after Pro-feature trial Period?

Restore will not be blocked if you have backups you will be able to restore.

What if I lose my recovery key?

Your recovery key is the only way to restore your data. If you lose it, your data is permanently inaccessible. We recommend using the 'Split Recovery Key' feature for higher safety..

What if I lose my vault passphrase?

On the 'AIRLOCK' screen select forgot passphrase and use your 24-word recovery key to reset passphrase.

What if my phone is lost or stolen?

Your data remains encrypted and secure. If you have a backup and your 24-word master recovery key, you can restore your vault by following these steps:

1.  Install Quantum Vault app on your new device.

2. Configure the backup location via Controls > Backup & Restore.

3. Once connected, your backups will appear in the Backup History section. Select "Restore" on the desired backup.

What if I uninstall the app?

1. Uninstalling deletes everything by default but you can choose to retain the data while uninstalling.

2. If you chose to retain data, just reinstall the app and the app will work as usual.

3. Otherwise after app reinstall, you can restore from a backup and that will require your old 24-word recovery key.

Can I use a cloud drive to backup Vault?

Yes. You can use local or cloud drive such as Google Drive, Dropbox, or Microsoft OneDrive to backup your vault.  App support manual and auto backup mode.

Can I use external directory to store Vault?

Yes. At app setup, you can choose 'External Storage'.  After app setup,  you can also change storage location from Controls > 'CHANGE VAULT LOCATION' Existing vault data will be moved to a new location.

What I am unable to lift complete lockdown?

This is advanced security feature, you will need to reinstall the app and restore from backup..